Search and Social Changed Marketing

Yeah, I know, it’s not much of a revelation. However, I feel it’s important to state why search engines (let’s just say Google) and social media have changed the way marketing works.

Google’s search algorithm likes fresh content, at least that’s what I’ve heard. Fresh content for most mundane topical websites isn’t hard to produce. On the other hand, most businesses don’t feel their products and services are so mundane. In fact, marketing is about highlighting the uniqueness of the business’s offering to the consumer. Even if you’re selling an everyday household product you feel you’re providing something special to the marketplace. Unique content that is regularly published meets both Google’s demand and a business’s need to look different from competitors.

Second, it seems like every business wants to have a Facebook page or push out tweets. It seems logical, especially if that’s where your customers congregate. The challenge is not letting your consumers see a dead page. There is nothing, speaking personally and from experience, than a social media account that is unused. It basically says, “look at us NOT being social.” My good friend Brian always said that a business shouldn’t use a social media platform if their not a social company.

We all understand the meaning behind the saying content is king. And because of the immediacy of the Internet, regularly published content is critical. Thus, marketing is different.

Think of the Four P’s of marketing: 1) product, 2) placement, 3) promotion, and 4) price. Now consider creating content. Can you outsource your current content needs to just any writer? Typically, no.

You see, in the past before Google, you could just hire an ad agency to buy you marketing spots in any media outlet. Sure, you needed to create content but the process was drawn-out and tedious. Today a business needs to publish a detailed technical blog about tomorrow’s product and respond to yesterday’s Facebook post. The speed and regularity in which writing and editing takes place requires someone that knows what they’re talking about.

Translated for my accounting mind: why spend the money to outsource something that only an expert must do all the time?

So the world of marketing has changed. Instead of each marketing firm being a one-stop shop for their clients, the new marketing firm must realize that much of the work, due to basic cost accounting principles, will in the long-run be done in house. This transition happened for the accounting industry too with the advent of accounting software. Bookkeeping can be done in-house whereas tax preparation is outsourced.

Do you even know what a health exchange is?

Me neither.

However, NY State will begin the process of setting one up thanks to a Gov Cuomo executive order. This is in the hopes that the Supreme Court won’t overturn the Patient Protection and Affordable Act and the Federal government will come through with it’s promise of $2.6 billion.

The order sets up a market place for health insurance plans to compete and provide the best price to consumers. Cuomo’s order envisions that the exchange would be paid for with $2.6 billion in federal tax credits and eventually be self-sustaining by 2015. The order also calls for regional committees composed of members from the health, insurance and business community. via Cuomo issues executive order for statewide Health Exchange – YNN, Your News Now.

What concerns me the most is the idea that the program will be self-sustaining by 2015. The phrase self-sustaining can mean many things:

  • the federal government will continue to fund it,
  • New Yorker taxes will increase (again), and/or
  • people are forced to participate.

Either way, it doesn’t sound like individual liberty. Nor does a state run health exchange sound like a free market. The only thing I hear is more government programs, regulations, spending, and taxes.

Why did Gov. Cuomo start this program so early when everything is up in the air?

 

Ever Want to Know a 10-Year-Old Boy Top 5 Movie List?

On our way to soccer today I asked my son Joe where Hunger Games ranked as a movie. “Top 5,” he quickly replied. Which led me to ask, “what are your top 5 movies?” Here’s his answer:

  1. The Right Stuff – That answer came out quickly. I believe he likes Tom Wolfe’s amazing story mainly because it’s one of my favorites. 10-year-old boys tend to follow the father.
  2. Cowboys vs. Aliens – This is odd, because he’s never really seen the full movie. We rented it and the disc continued to skip. Maybe it’s just the concept and CGI that inspired the answer.
  3. Scarface – He’s never seen this movie. I’ve only showed him the clip were Al Pacino says, “say hello to my little friend.” But we can all agree that a great line typically makes a great movie, and that was a great line.
  4. Hunger Games – Joe didn’t have a good answer for this but I assume his ranking is weighted heavily toward the latest movie. Which by the way explains #5
  5. Office Space – We saw the first 15 minutes of that movie last night. He didn’t even understand what a cubicle is but I guess he saw me laughing which elands us back to #2.

What does all this mean? I don’t know, maybe there’s something to be said about my influence as a father. Joe will like what I like. However, maybe the truth is that 10-year-old boys don’t have top 5 movie lists and even if they did it’s a list that will change each passing week.

Next week I’ll let you know where the ranking stands…

Derek Thompson & The Atlantic’s Bad Analysis

Derek Thompson’s article in The Atlantic about Rep. Ryan’s budget proposal lacks key aspects of critical analysis.

1. The article implies that only the federal government can provide certain levels of government support. 

Derek wrote: It [Ryan’s Plan] would leave nothing for infrastructure. Nothing for unemployment insurance. Nothing for food stamps.

We have states, cities, and other local governments that can provide many of these programs, maybe even better than the federal government too. In fact, many Americans, to include me, feel that charities and other private organizations are best equipped to help the needy.

2. Derek missed Ryan’s point, even as he put a chart together that perfectly showed Ryan’s point. The chart comparing Ryan’s plan as compared to 1950 demonstrates the destructive path of social spending. A different perspective could be to argue that Medicare and Social Security (even in Ryan’s “extreme right-wing” plan) will still be 12% of GDP.

3) Also, the article assumes that effective government has to be equal or greater than the previous year, say 14% of GDP. Why? Every other organization in this country tries to cut costs in unproductive programs. Yet, every single government agency needs to grow year-over-year?

4) And finally, what about having Ryan’s plan as compared to President Obama’s plan to help get our deficit under control?

How Would You Spend $45 Million?

Wow! Here are the Presidential fundraising totals for February:

  • Obama – $45 million
  • Romney – $11.5 million
  • Santorum – $9 million

Where does this money go? And who’s buying votes? Wouldn’t you rather a candidate not raise this type of money?

It’s not that raising money is bad. It’s just that the totals seem a little ridiculous. Especially if all the candidates do is spend money on: crappy advertising, useless polls, mercenariy  advisors, and lavish travel arrangements. Worse, it seems like all this fundraising is being spent on more fundraising. Sad.

Japan ain’t Central New York

 

Japanese McDonalds

Japanese McDonalds

When I think of the culture I think of Japan. Having moved from Japan to Central New York a few years ago I can easily distinguish the differences between the two. The best example would be customer service. A Japan fast food hamburger looks like the picture on the menu and is served by a polite, well-groomed employee. In America, well…

My culture in the the Air Force was unique too: the history of flight, uniforms, warrior spirit, acronyms, and etc. And while similar in many aspects, Site-Seeker won’t be issuing uniforms anytime soon. No, our culture at Site-Seeker is our own. Each organization, military or business, has it’s exclusive culture that shapes how it operates.

Read the rest of the article at www.site-seeker.com.

SOPA: Some Officials just Pass Acronyms

When pirates take hostages off the Ethiopian coast the U.S. President sends in a Navy SEAL sniper team and issues an order to kill. Alternatively, every day other pirates profit off stolen online content yet our government hesitates to pull the trigger on legislation to prevent it. Pirates are pirates, right?

Assuming this link still works (Wikipedia is going dark in protest), the Stop Online Privacy Act (SOPA) was written to make it harder for online content to be stolen and monetized. Who can be against theft? Consider that so many of us Internet marketers work hard to create unique content in the hopes that we earn a coveted link. That link passes Page Rank and validates that we came up with that thought.

Read the rest of the article at www.site-seeker.com.

Internet Marketing Skills – Revisited

About two years ago I listed eight skills I thought were important for someone to be successful as an Internet marketing expert:

  1. statistically inclined – you have to dive into the data
  2. comprehends marketing – the can be technical but it’s still marketing
  3. speed reader – there’s so much to read and so little time
  4. simple writer – many of my friends are amazing writers but simple works
  5. organized task manager – forget post-it notes and increase productivity via a project management tool
  6. self-taught learner – don’t wait for a training book, build your own
  7. fun – why make life hard
  8. active listener - and thus this blog…

Read the rest of the article at www.site-seeker.com.

Thank You

Thank You

I don’t feel under 40 much less worthy of being selected as Syracuse’s 40 under forty. Central New York has so many talented people it’s amazing I was even considered for the award. Thank you!

My family is the main reason I was able to compete for such a great honor. They’ve been the greatest influence on my life. And there are countless Air Force and Syracuse University friends that helped along the way too. However, it was Site-Seeker that nominated me, so this blog is for you…

Read the rest of the article at www.site-seeker.com.

Steve Jobs; Pursuing the Perfect

It’s amazing the great sadness the world is expressing about the news of Steve Jobs passing. Breaking headlines in the media convey the message as if a national leader has died. Even my children knew Jobs and were taken aback.

Read the rest at www.site-seeker.com.

Why Buyer Personas

Site-Seeker, like many Internet marketing companies, is highly versed in the trade of analyzing potential Internet volume based on Google keyword usage and website analytics. Combined with each of our client’s marketing research we can create Internet marketing strategies based on a few target markets. We know Internet metrics!

However, while we may have looked at website user information, we never truly bridged the gap between our research and our client’s buyers. That is until Rick Short opened my eyes to the process of creating buyer personas. Life at Site-Seeker hasn’t been the same since.

Read the rest of this article at www.site-seeker.com.

The ROI Cop-Out

What’s my return on investment? It’s a common question among business leaders trying to make a decision to spend more money or make a change. It’s understandable that they want to make more money, not lose it. But there are times when I think looking for an accounting formula prior to making a decision hampers business change.

Let’s say you have a small business and your accountant is good at your taxes but is typically late to your meetings and he’s not pleasant to be around. It’s a relationship that probably needs to be changed. Do you calculate the ROI of a new accountant or do you just do it?

Read the rest at www.site-seeker.com.

Your Talking Points to Refute the Buffett Rule

The idea that the richest man in America wants to change the entire tax code so as to help him pay more taxes is absurd. However, Democrats love new taxes. They enjoy the thought of taxing the rich so as to be fair.

Subsequently, we’re all going to have the opportunity to talk with a liberal Democrat about President Obama’s new tax. You’ll be punished with heartfelt desires to confront the rich because they got their money unfairly; they think taking money from the rich will help the poor regardless of the economics or feasibility of the idea.

To augment your thoughts on the topic, I’ve listed my talking points for you to use the next time you’re confronted by a liberal about the “fairness” of President Obama’s Buffett Rule:

Read the rest of the article at www.ricochet.com.

Baller-in-Chief

Today marks President Obama’s 50th year on Earth. Life is always worth celebrating!

In fact, Obama is having five parties in two cities, where friends will gift upwards of $35,000 per person. Not too mention, he’ll get to travel in the world’s largest personal jet and a few limos for the price of a few first class tickets, all tax free. That’s luxurious even by JayZ and Oprah standards.

But President’s always throw lavish parties right?

Read the rest of the article at www.ricochet.com.

Project Communication after 5PM

A typical Internet marketing project will have a dozen experts working on multiple tasks, each needing to know what the other person is doing. Most of us use e-mails to communicate important facts and mundane details. However, due to the overuse of e-mails our inboxes can be a repository of words never read.

E-mail programs lack the functionality of a project management tool to keep communication organized. Furthermore, e-mail programs provide an extra stress using evil red badges that show how many e-mails you didn’t read, answer, or file away. The good news is that all is not lost, we can win the battle of good project communication and reduced e-mail overload.

Read the rest of the article at www.site-seeker.com.