Search and Social Changed Marketing

Yeah, I know, it’s not much of a revelation. However, I feel it’s important to state why search engines (let’s just say Google) and social media have changed the way marketing works.

Google’s search algorithm likes fresh content, at least that’s what I’ve heard. Fresh content for most mundane topical websites isn’t hard to produce. On the other hand, most businesses don’t feel their products and services are so mundane. In fact, marketing is about highlighting the uniqueness of the business’s offering to the consumer. Even if you’re selling an everyday household product you feel you’re providing something special to the marketplace. Unique content that is regularly published meets both Google’s demand and a business’s need to look different from competitors.

Second, it seems like every business wants to have a Facebook page or push out tweets. It seems logical, especially if that’s where your customers congregate. The challenge is not letting your consumers see a dead page. There is nothing, speaking personally and from experience, than a social media account that is unused. It basically says, “look at us NOT being social.” My good friend Brian always said that a business shouldn’t use a social media platform if their not a social company.

We all understand the meaning behind the saying content is king. And because of the immediacy of the Internet, regularly published content is critical. Thus, marketing is different.

Think of the Four P’s of marketing: 1) product, 2) placement, 3) promotion, and 4) price. Now consider creating content. Can you outsource your current content needs to just any writer? Typically, no.

You see, in the past before Google, you could just hire an ad agency to buy you marketing spots in any media outlet. Sure, you needed to create content but the process was drawn-out and tedious. Today a business needs to publish a detailed technical blog about tomorrow’s product and respond to yesterday’s Facebook post. The speed and regularity in which writing and editing takes place requires someone that knows what they’re talking about.

Translated for my accounting mind: why spend the money to outsource something that only an expert must do all the time?

So the world of marketing has changed. Instead of each marketing firm being a one-stop shop for their clients, the new marketing firm must realize that much of the work, due to basic cost accounting principles, will in the long-run be done in house. This transition happened for the accounting industry too with the advent of accounting software. Bookkeeping can be done in-house whereas tax preparation is outsourced.

Four ways to create a worthless B2B website.

There are at least four ways to create a worthless website but ignoring your customer, not thinking from their perspective tends to be tops on the “ignore” list.

Ignore user needs and usability. Don’t bother to define your users before you begin, either. Craft your content from your perspective, not theirs. Don’t create user funnels through the site to lead them in and engage them; they’ll find what they want eventually. via Web Sites – Four Ways to Create a Worthless B2B Website : MarketingProfs Article.

Does your website have bad links?

Google is getting better at finding out which websites are getting “bad” links. Here’s a process that can help you identify if your website is going to be deindexed.
  1. Identify as many linking root domains as possible using various backlinks data sources.
  2. Check the ToolBar PageRank (TBPR) for all linking root domains and pay attention on the TBPR distribution
  3. Work out the percentage of linking root domains that has been reindexed
  4. Check social metrics distribution (optional)
  5. Repeat steps 2,3 and 4 periodically (e.g. weekly, monthly) and check for the following:
  • A spike towards the low end of the TBPR distribution
  • Increasing number of deindexed linking root domains on a weekly/monthly basis
  • Unchanged numbers of social metrics, remaining in very low levels

via How to Check Which Links Can Harm Your Site’s Rankings | SEOmoz.

The key to this entire mess is to not get bad links in the first place. And you’re not going to get bad links if you build a website, optimize the tags, and try to get natural links. You only get bad links when you want to get bad links. Right?

What’s the best thing you can do to get found for local searches?

Be on all the platforms! Name claiming is a great way to just get found. This doesn’t mean you have to actively use the account. Create an account and fill-in the basic information and then measure to see if you get any traffic from that source.

Claim and optimize all your local profiles. Erroneous details in various profiles were costing one of Schepke’s clients—a family restaurant—significant tourist dollars: Google called it a grocery store; Yelp had it listed as an Italian restaurant; and Bing had an incorrect street address. via Search Engine Marketing – Five Steps to Improved Local Search ROI : MarketingProfs Article.

Simplicity is a good reason people prefer mobile over their computer.

I like simple website designs without clutter. Clutter can be too complex and complexity can lead to less conversions.

You can’t fit everything on that first screen so you’re left with what’s most important. You give users one way in and one way to accomplish tasks. Believe it or not – most users actually prefer this. It makes it easier to complete the task we landed on your site for because there are fewer distractions vying for our attention. via Mobile sites people like.

If you’re going to redesign your website I recommend you look at keeping it simple and clean. Offer the user one or two options and that should help you increase your conversions.

Good design is key to good content.

Of the seven lessons of content from Mashable, I found the first to be the most compelling. Design matters.

This may seem obvious, but if you want to be taken seriously by consumers, it’s important to make your content visually compelling. via 7 Lessons From Content Marketing’s Greatest Hits.

A good design sends signals of quality and professionalism. Higher quality allows for a higher price premium; think of Lexus or Rolex. And a professional uses design to demonstrate his/her attention to detail.

Measure something other than where Google ranks your website in its search results.

For such a valuable offering, search engine optimization has so many things wrong with it. For example, clients always want to measure where a keyword ranks in Google search results, which is fine, but it misses the point. Instead, I’ve been a big advocate of tracking non-brand related terms in Google Analytics.

Build out a list of branded terms and exclude traffic from these terms. This leaves you with your non-branded traffic. It’s important to know if your link building is resulting in more people entering the top portion of the funnel. via How your reports make your link building suck.

Non-brand terms means people are finding your products potentially for the first time. Having more visitors that never heard of your brand means more people in the future that will search for your brand.

There’s a difference between automated data and data analysis.

Too often people define reports some sort of quick snippet of data in a great looking graph. While graphs can look amazing, it takes a trained eye to understand what the graph is communicating. Every marketing firm shares data, but how many actually share the data then share their insight via written analysis?

Yet an agency’s main value-add isn’t report creation, but analyzing data and providing key findings and recommendations to clients. And while Google Analytics provides the tools to slice and dice the data, many web agencies also want to present clients with personalized reports, complete with the agency’s logo. And they want to be able to deliver and share reports without requiring users to log in, especially in large organizations where report distribution can become an onerous administrative process. via Sharing Personalized Dashboards using the Analytics API – Analytics Blog.

Does Blogging Work For Business?

Mitch is right.

That’s the power of blogging; that’s why I talk about it all the time. You never know who might find your content and be impressed enough about it to contact you for business.

via Does Blogging Work For Business? | SEO Xcellence Blog.

Japan ain’t Central New York

 

Japanese McDonalds

Japanese McDonalds

When I think of the culture I think of Japan. Having moved from Japan to Central New York a few years ago I can easily distinguish the differences between the two. The best example would be customer service. A Japan fast food hamburger looks like the picture on the menu and is served by a polite, well-groomed employee. In America, well…

My culture in the the Air Force was unique too: the history of flight, uniforms, warrior spirit, acronyms, and etc. And while similar in many aspects, Site-Seeker won’t be issuing uniforms anytime soon. No, our culture at Site-Seeker is our own. Each organization, military or business, has it’s exclusive culture that shapes how it operates.

Read the rest of the article at www.site-seeker.com.

Internet Marketing Skills – Revisited

About two years ago I listed eight skills I thought were important for someone to be successful as an Internet marketing expert:

  1. statistically inclined – you have to dive into the data
  2. comprehends marketing – the can be technical but it’s still marketing
  3. speed reader – there’s so much to read and so little time
  4. simple writer – many of my friends are amazing writers but simple works
  5. organized task manager – forget post-it notes and increase productivity via a project management tool
  6. self-taught learner – don’t wait for a training book, build your own
  7. fun – why make life hard
  8. active listener - and thus this blog…

Read the rest of the article at www.site-seeker.com.

Steve Jobs; Pursuing the Perfect

It’s amazing the great sadness the world is expressing about the news of Steve Jobs passing. Breaking headlines in the media convey the message as if a national leader has died. Even my children knew Jobs and were taken aback.

Read the rest at www.site-seeker.com.

Why Buyer Personas

Site-Seeker, like many Internet marketing companies, is highly versed in the trade of analyzing potential Internet volume based on Google keyword usage and website analytics. Combined with each of our client’s marketing research we can create Internet marketing strategies based on a few target markets. We know Internet metrics!

However, while we may have looked at website user information, we never truly bridged the gap between our research and our client’s buyers. That is until Rick Short opened my eyes to the process of creating buyer personas. Life at Site-Seeker hasn’t been the same since.

Read the rest of this article at www.site-seeker.com.

The ROI Cop-Out

What’s my return on investment? It’s a common question among business leaders trying to make a decision to spend more money or make a change. It’s understandable that they want to make more money, not lose it. But there are times when I think looking for an accounting formula prior to making a decision hampers business change.

Let’s say you have a small business and your accountant is good at your taxes but is typically late to your meetings and he’s not pleasant to be around. It’s a relationship that probably needs to be changed. Do you calculate the ROI of a new accountant or do you just do it?

Read the rest at www.site-seeker.com.

Project Communication after 5PM

A typical Internet marketing project will have a dozen experts working on multiple tasks, each needing to know what the other person is doing. Most of us use e-mails to communicate important facts and mundane details. However, due to the overuse of e-mails our inboxes can be a repository of words never read.

E-mail programs lack the functionality of a project management tool to keep communication organized. Furthermore, e-mail programs provide an extra stress using evil red badges that show how many e-mails you didn’t read, answer, or file away. The good news is that all is not lost, we can win the battle of good project communication and reduced e-mail overload.

Read the rest of the article at www.site-seeker.com.